Showing posts with label bad customer service. Show all posts
Showing posts with label bad customer service. Show all posts

Wednesday, March 6, 2013

Virgin CYCLOPS by Kyocera - Cellular phone - CDMA2000 1X - folder (flip) - Virgin Mobile Review

Virgin CYCLOPS by Kyocera - Cellular phone - CDMA2000 1X - folder (flip) - Virgin Mobile
Average Reviews:

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I've owned Virgin Mobile for my last 3 phones. I even have their oldest model in use (my son). The Cyclops is a great addition to the line and is an affordable camera phone as well. One of the biggest complaints of Virgin users in the past was the low ring tone. I used to have to set my phone on "high and vibrate" just to hear it. That's definitely been fixed. The phone has a great range for volume settings. I could also transfer my phone number and BALANCE when I purchased this phone. That was welcome surprise, especially since these don't come with any contract. Because I use my phone so little, it actually costs me about $7 a month when I 'top up'. In addition, the Cyclops phone has free evenings and weekends. Wow..what a bargain! I really recommend this phone to just about everyone, especially those with kids. It's a great first phone at a great price. The Virgin line also comes with a pre-paid bag to send in your old phone for recycling. I've had great customer service, btw...even on Labor Day.

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Loaded with chic features including a 1.3-megapixel camera, Superphonic Ringtones, TXT Tones, AIM, mobile Web, and much more, the Kyocera Cyclops is an ideal handset for anyone who wants to make a statement as they talk. Other features include an internal antenna, speakerphone, a vertical outer display, voice messaging, voice dialing, and voice memo.
DesignThis silver and red beauty offers a traditional clamshell design with a 65,000-color display and 128 x 160 pixel resolution. A secondary rectangular screen that can display call information, current date and time, battery and signal strength, and more, resides on the outside of the handset. The unit's 1.3-megapixel camera and flash are located just above the secondary display, while the phone's convenient speakerphone is located just below the same screen. Most features and on-screen menus are controlled by a five-way center button on the handset's control pad. Meanwhile, data and charging connectivity can be found on the unit's bottom edge. Up/down keys for volume control are provided on the left side of the phone, and lastly, because the Cyclops sports an internal antenna, there's nothing to snag when you're grabbing it from your pocket or purse.
Calling FeaturesThe Cyclops's built-in address book supports up to 500 entries, and offers quick and easy management of your contacts. The phone comes with built-in Virgin Mobile "Superphonic" ringtones plus a vibrating alert. Superphonic ringtones feature real music tracks and more are available via Virgin Mobile's download service. Voice dialing of up to ten contacts is supported, as are voice commands, so you can both dial numbers and control certain functions of the phone without ever touching it. Lastly, because the Cyclops sports a convenient 2.5mm headset jack, you can plug in a wired headset device and talk hands free, a must-have feature when you need to be doing other things while talking on the phone.
Messaging, Internet and ToolsThe Cyclops covers the messaging basics with support for sending and receiving text and picture messages (Virgin Mobile text messaging charges apply). eZitext text entry, which is a technology that makes it easier for people to enter words and text on handsets, is built into the unit--a plus for mobile email and text messaging users.
The phone fully supports Virgin Mobile's enhanced wireless content service, VirginXL. Use the pay-per-use service to download superphonic ringtones, animations and voices from MTV, Comedy central, and the hottest recording artists. Get content and vote in TV-based polls via the MTV area of your phone, or get jokes and updates from Comedy Central. Pick a celebrity voice to answer your voicemail, or get a Sponge Bob thought of the day. The Cyclops also supports mobile instant messaging via AIM.
Getting on the Internet with the Cyclops is easy. The included WAP 2.0 Web browser insures your favorite Web content is accessible at all times, right from your phone. The phone also ships with a number of handy tools including a calendar, a calculator with a tip calculator, an alarm clock, and a voice memo recorder. Lastly, the phone's PC Sync capability means that you can connect the phone to a computer with a cable and synchronize calendar and contact information.
Imaging and Entertainment Document your most memorable experiences with the Cyclops' 1.3-megapixel camera. The advanced digital camera features a 5 x digital zoom and a powerful flash. Take great pictures, day or night.
The phone boasts custom Virgin Mobile graphics--screen savers, wallpapers, and menu icons--that let you dress up your phone to suit your personality. More graphics, wallpapers, and screensavers are available from the VirginXL service. The Cyclops supports Java gaming, too, and comes preloaded with Bikini Beach Party, Lumines Mobile, and New York Nights, while a big selection of additional games can be downloaded from the VirginXL service.
Vital Statistics The Kyocera Cyclops weighs 3.4 ounces and measures 3.54 x 1.81 x .92 inches. Its lithium-ion battery is rated at up to 3.5 hours of digital talk time, and up to 165 hours of digital standby time. It runs on the CDMA 1900 frequency. The phone comes with a one year limited warranty.

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Monday, January 14, 2013

Kyocera Marbl Prepaid Phone (Virgin Mobile) Review

Kyocera Marbl Prepaid Phone (Virgin Mobile)
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I tried to upgrade my teen's ancient kyocera (so old you have to extend the external antenna!) to the Marbl. My teen rarely uses his phone, but it gets the job done and "never" needs charging. I charged the new Marbl and left it unused and closed overnight and in the morning the battery was low and the phone could not be used. I thought about exchanging the phone until I saw all the CNET reviews complaining about lousy battery life. I returned the Marbl and will wait till something better comes along.

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Monday, May 7, 2012

PALM Centro Quad-band Smartphone - Unlocked Review

PALM Centro Quad-band Smartphone - Unlocked
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I purchased this phone for two reasons. First, I needed a phone because I couldn't keep a good case on my Motorola Razor. And second, my wife needed a new phone badly. My razor was about a year old, so I would buy me what I was looking for (no flipper or slider; but had full key board). This is what I came up with. My Wife keeps the Razor in her pocket without a case anyways. She was happy. I was really, really happy. This phone performs so well and looks so professional, I want it's premium model when It's upgrade time, even if I have to pay some. It does have a bug here and there but MOST of those can be worked out - seriously. I have AT&T, you HAVE to call and get your ring time extended from 20 to 30. Seriously, to have plenty of time, that has to be done. And the phone itself is awesome. All I can say is keep your upgrades up. Keep it updated.

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Monday, October 3, 2011

LG Aloha Prepaid Phone (Virgin Mobile) Review

LG Aloha Prepaid Phone (Virgin Mobile)
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I'm not really a fan of cell phones because of the silly and discourteous ways they're used by so many. But there are times they come in handy, even for me.
I make three or four business trips a year, plus an out-of-town vacation or two, and the cell phone is really a major convenience on those occasions. But the absence of one has never bothered me enough to make me commit to an expensive phone, much less a long-term contract.
I noticed some prepaid phones at a supermarket a few months ago, and did a little research. I was able to get the Aloha for $19.99, bought a $20 card for Virgin Mobile service, and was up and running for only $40.
So far, I've used the phone in Cleveland, Denver and Phoenix with good results. No dropped calls, and pretty good call quality. The phone is easy enough to use that you won't forget how if you put it away for a few days, and the storage of contacts, plus the scheduler make the phone worth the money and then some.
If you're a cell phone buff, or want to impress your friends, this isn't the phone for you. No camera or outside display. Volume could be a little louder, and you've got to position the phone just right for best results. But at this price, it's a great phone for the light user, or as a temporary phone, or for someone who does not have good credit or prefers not to give out a credit card number.
If you fall into these categories, the Aloha is an excellent choice.

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With a sleek clamshell design and metallic finish, the LG Aloha comes equipped with all the essentials--from real-music ringtones to multi-messaging capabilities--at an affordable price that's combined with Virgin Mobile's affordable no-annual-contract prepaid service. The lightweight Aloha features a jack for wired communication headsets, speakerphone, voice dialing capability, and an internal 1.8-inch color screen. It runs on the 1900 MHz CDMA network.
Virgin Mobile Service With Virgin Mobile, you pay only for the calling time you use. You can choose a plan that's based just on minutes (with rates between 10¢ and 20¢ per minute) or a monthly plan with no annual contract (with select plans offering unlimited calling on weekends and after 7pm on weekdays). You can also choose from a variety of mobile messaging plans, which includes text and picture messaging. Virgin Mobile USA's national coverage is powered by the nationwide Sprint PCS network.
Virgin Mobile contributes 5 percent of profits from downloadable content to The RE*Generation, its pro-social initiative to help homeless teens, as well as provides postage-paid return envelopes in every new package for customers to recycle old phones.
Phone Features The phone measures 3.5 inches long by 1.9 inches wide, and is just 0.9 inches thin. It's also light on your pocket at only 2.7 ounces. It can hold up to 199 personal contacts, with five numbers, three email addresses and one URL slot available for each. You can save callers to groups and pair them with any of 10 polyphonic ringtones. Other features include a scheduler, an alarm clock, a tip calculator, a world lock, a voice memo recorder, a notepad, headset jack, a speakerphone, and a vibrate mode. It has an internal 3.5 MB flash memory.
With its polished, modern look and array of features, the Aloha wraps a great deal into a sleek package. It sports a metallic front and a durable, matte back finish, with an internal 65K-color display (1.8 inches, 128 x 128-pixel resolution). The phone has capabilities to play real music and animated ringtones, and comes equipped with a speakerphone and voice-activated dialing. It's also preloaded games, including ZooZoo Club and Battle Reversi, and you can download more via the Virgin Mobile web site.
The Aloha covers the messaging basics with support for sending and receiving text messages easily and quickly (Virgin Mobile text messaging charges apply). The phone fully supports Virgin Mobile's wireless content service, VirginXtras. Use the pay-per-use service to download ringtones, get content and vote in TV-based polls via the MTV area of your phone, or get jokes and updates from Comedy Central. Pick a celebrity voice to answer your voicemail, or get a Sponge Bob thought of the day.
Vital Statistics The LG Aloha weighs 2.7 ounces and measures 3.5 x 1.9 x 0.9 inches. Its lithium-ion battery is rated at up to 3 hours of talk time, and up to 150 hours of digital standby time. It runs on the CDMA 1900 frequency.

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