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(More customer reviews)After 4 months, my AT&T Motorola EM330 became stiff in the clamshell hinge. About 3 weeks later the hinge cracked upon opening and the upper part of the flip phone separated from the body at an angle on one side. I called in. During over one hour on the phone, AT&T customer service and warranty people maintained consistently that if the hinge cracked, I must have damaged it. I pointed out the phone showed no sign of external injury like dents or scratches and I never dropped it, although I do keep it in my front pants pocket and press the phone against my face while talking which stresses the hinge. Finally I convinced them that I had not abused the phone and they said they would replace it. But there was one more step in the process. The warranty service people had me remove the battery and look at the moisture indicator. It was pink indicating water exposure. I told them the phone had never been in the drink. They told me this could have occurred after being caught in the rain or answering the phone after stepping out of the shower. But regardless, the pink indicator voided the warranty and suddenly they would not replace the phone. They kindly offered to allow me to purchase a new phone at the regular price. How convenient!!! A little moisture indicator allows AT&T to avoid the responsibility of having sold a cheap, poorly made phone. The EM330 is not a clamshell phone. It's an eggshell phone. Based on other reports, BEWARE of AT&T and BEWARE the Motorola EM330.
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Bring your music to life with the Motorola EM330 clamshell phone from AT&T, perfect for those looking for a compact device to handle both mobile communication and music needs. The EM330 offers easy music playback control without even needing to open the flip--simply select and play using touch-sensitive keys that appear only when they're needed. The phone is also compatible with over-the-air downloads from AT&T Mobile Music (as well as eMusic Mobile and Napster Mobile subscription services). Other features include Bluetooth connectivity for handsfree devices and stereo music streaming, a 1.3-megapixel camera/camcorder, MicroSD memory expansion to 2 GB, and access to personal email and instant messaging.
AT&T Service This phone provides tri-band GSM coverage (850/1800/1900 MHz) for voice as well as GPRS/EDGE connectivity for receiving data. AT&T's EDGE network offers availability in more than 13,000 US cities and along some 40,000 miles of major highways. Providing average data speeds between 75-135Kbps, it's fast enough to support a wide range of advanced data services, including music downloads, full picture messaging, high-speed color Internet access, and email on the go.
You'll be able to access AT&T Mobile Music, which enables you to buy tracks while on the go, access the Napster and eMusic subscription music services, stream music video, discover what's playing with Music ID song-recognition software, and find out what's hot with The Buzz music news portal.
The phone has a built-in web browser for MEdia Net downloads and mobile web browsing. AT&T's MEdia Net service enables you to receive and send emails, read news headlines, get weather updates, download games and ringtones, and more.
Phone Features The entry-level Motorola EM330 clamshell phone has a 1.8-inch internal screen with a 128 x 160-pixel resolution and support for 65K colors. It's complemented by an external monochrome screen on the flip, which displays current time, signal strength, battery life, and incoming calls as well as the current playing song. Additionally, you'll find LED music playback controls just below the screen. The phone has a small 20 MB internal memory, which can be expanded via optional MicroSD memory cards up to 2 GB in size. The internal phonebook can store up to 1000 contac entries, with multiple numbers per entry as well as support for caller groups and picture/ringer ID.
The EM330 is compatible with MP3 and AAC/AAC+/eAAC+ digital audio formats. Whether you like jamming to rock, chilling to reggae, or keeping up with the latest pop tracks, the EM330 has you covered with a built-in audio equalizer to enhance the music experience. It also features preset equalizer settings for 11 types of music. If you fancy your music with a bit more bite, you can even boost the bass up to nine decibels for a booming, thumping sound. It also includes an integrated FM radio so you can keep up with your favorite talk shows and sporting events while on the go.
This Motorola phone includes the innovative CrystalTalk technology, which automatically accounts for background noise during a call and adjusts the audio quality based on ambient noise conditions to provide the optimal conversational experience. CrystalTalk also reduces the volume of the background noise picked up by the microphone during a call, making it possible to be more easily heard over the phone while in a noisy environment.
Handsfree communication is easy thanks to the integrated speakerphone. This phone also provides Bluetooth wireless connectivity (version 2.0), and includes profiles for communication headset, handsfree car kits, and file transfer. With the A2DP Bluetooth profile, you can stream your music to a pair of compatible Bluetooth stereo headphones. You can connect your laptop (either via Bluetooth or wired USB) and enjoy dial-up networking--surf the Internet, send email, and access files from a server (additional charges or subscription applicable).
The EM330 offers a full range of email, text, and multimedia messaging options. It includes support for mobile email services such as AOL, Yahoo!, AT&T Yahoo!, BellSouth, and Windows Live. You can also keep up with your instant messaging buddies using the built-in IM application that connects to those same services.
Other features include:
1.3-megapixel camera with 8x digital zoom and video capture capabilities
USB connectivity supports mass storage capabilities (USB cable sold separately)
32-chord polyphonic ringtones
Organizer with calendar, alarm, and voice memo
Web browser (WAP 2.0/xHTML)
Voice dialing capabilities
3.5mm headphone/headset jack
Vital Statistics The Motorola EM330 weighs 3.17 ounces and measures 3.54 x 1.95 x 0.86 inches. Its 810 mAh lithium-ion battery is rated at up to 7 hours of talk time, and up to 240 hours of standby time. It runs on the 850/1800/1900 MHz GSM/GPRS/EDGE frequencies.
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