Showing posts with label customer service. Show all posts
Showing posts with label customer service. Show all posts

Saturday, May 4, 2013

Sony Ericsson M600i Unlocked Cell Phone with 3G, MP3/Video Player, Memory Stick Micro Slot--International Version with No Warranty (Granite Black) Review

Sony Ericsson M600i Unlocked Cell Phone with 3G, MP3/Video Player, Memory Stick Micro Slot--International Version with No Warranty (Granite Black)
Average Reviews:

(More customer reviews)
Overall: Great phone with good organizer features and messaging. Excellent form factor and innovative keyboard is very easy to use. Build quality seems very good, although the first one I received had a "Back" button that did not work, a manufacturing flaw. The replacement arrived overnight and is fine.
Pros
- Excellent call quality. First and foremost, the M600 works very well as a phone. I am on T-Mobile.
- NO CAMERA. This was a primary factor for me, as I cannot have a camera phone at work.
- Great form factor. Unlike a lot of Pocket PC phones, this one is small enough to carry easily.
- Multiple input methods. You can use the "rocker" keyboard, which works great, the pop up virtual keyboard, or character recognition. I think that only Sony-Ericsson is still doing character recognition - you simply write on the screen with the stylus and the program types the letters. Way cool. What is a "rocker" keyboard? Well, it's not anything to do with rock-and-roll! Each key has two letters on it, and you push one side or the other to get that particular letter. An "ALT" key supports alternate letters above the normal ones. It is very fast once one becomes accustomed to the letter positions.
- Cool interface. Obviously, the UIQ 3 operating system takes some getting used to, especially after a Pocket PC device. But it looks good and works well. Be prepared for a learning curve. For example, dialing a number is as easy and pushing the numbers - there is not phone "application" such as one finds in the Pocket PC Phone world. However, this is only possible one the main "Standby" screen. In general, this device seems more "thought out" and "integrated" than a PPC. Consider it more of a MAC than a PC.
- Excellent support. Sony Ericsson has a way to send a text message to configure the internet options on the phone. Very painless. It was equally simple to update to the latest firmware. If you get this phone, be sure and get the latest firmware - it allows one to eliminate menu animation, which makes the OS much faster at rendering the menu screens.
- Great battery life. I get 2 to 3 days of normal use. My old PPC got two days at best.
- Support for Java programs.
- Touch screen, which is unusual in a smart phone. Only some games support this feature, but I found a great bowling and pool application that work with the stylus.
- The included games are pretty good, especially the Golf game.
- Includes programs to view and (sometimes) edit Word, Excel, and Powerpoint documents, as well as a PDF reader. The feature set is somewhat limited in Excel, and I actually had to change some formulas in one of my spreadsheets in order to get it to edit on the device. It definitely won't do any database statistical functions. If the Excel reader doesn't support any of the formulae in the spreadsheet, it only opens in a "viewer" mode, with no editing possible. For those with a need for complex Excel or Word documents, there is no better device than a PPC - naturally, since MS makes Windows Mobile 5 and MS Office. But the included programs work well enough. There is also a $50 program called "Documents to Go" that has better support, including database Excel functions. I ended up forking over the bucks for this program, and it has been worth the money.
- Includes support for "push" email (like a Blackberry). I do not use the phone for corporate purposes, so I haven't used this feature. It is a separate program that has to be installed.
- Supports POP, IMAP, and SMTP authentication. The inbox will store message headers forever until they are deleted from the server. Once they are deleted on the server (typically by your PC email program), the next time the M600 synchronizes email it will remove the headers. If you download a message there is an option to "delete locally", which deletes the body - but still leaves the header. If you delete the header, it deletes the email on the server. This takes some getting used to. You can schedule periodic automatic email checks separately for each inbox.
- Supports both text messages and Multimedia Messaging (MMS).
- Supports a 2 Mb Memory Stick Micro card, to store plenty of data or music. The card is hot-swappable, on the outside of the phone.
- Integrated video and music player, plus software to transfer songs to the phone. Supports DRM (which can be considered either good or bad).
- Includes backup software to allow one to back up the phones memory to the PC.
- The phone will optionally charge from a USB cable if desired. I prefer to let the battery get to around 20% and then power the phone off and fully charge the battery. It charges very rapidly - around 1 hour or so. A wall charger (European with American adaptor) is included.
- UMTS (high speed internet). This is a 2700 Mhz band used for high speed data in Europe only. BE SURE TO TURN OFF SEARCH FOR UMTS IF YOU ARE IN AMERICA - the UMTS search eats up a lot of battery. The phone can be set to only search for GPRS, which is the slower protocol.
- Includes Bluetooth support, including handsfree. The handsfree works VERY well.
- Contacts can be added to one of nine quick dial buttons, and each contact can have multiple phone numbers and a photograph assigned, plus Email addresses and (in general) just about anything else that MS Outlook supports. Ringtones can be added from MP3 files stored on the phone.
- Voice dialing and answering is fully supported, only in handsfree mode.
Cons
- Tri band. This phone does not support the 850 Mhz frequency used by Cingular (AT&T). It works fine on the T-Mobile bands. However coverage will be best around interstates and large cities. Some people prefer the "Quad Band" phones, which will roam on more networks here in the US.
- No WiFi capabilities.
- NO CAMERA. I know, I already listed this as a "Pro" item, but many people want a camera on their phone. Not on this model! However, the upcoming Sony Ericsson P1 is the same form factor as this phone and includes both a camera and WiFi.
- No EDGE support - only GPRS, which is slower. Think of it as a 28 baud modem, and that is the correct speed. However, WAP sites load fast enough using the built in browser, which loads smaller pictures of websites by default.
- The voice dialing does not include "character recognition". This means that one has to go into each phone number and record the contact information exactly as one will say it to do hands-free dialing. Be aware that voice dialing only works with either the corded or BT handsfree attached.
- No profiles. Most devices have (at least) built in profiles, or customizable profiles. Thus one could set the phone to "handsfree profile", and automatically turn on the BT, etc. This phone doesn't have this feature.
- Unable to customize the main screen. In the M600 this is the "standby" screen, and the only thing that can be customized is how much of the calendar and messaging one wants to display. One can change the five icons across the bottom, but that is it. Coming from the PPC world of Windows Mobile 5, where the entire "today" screen can be optimized, this is a bit of a disappointment. No "plug-ins" allowed!
- Relatively low memory. I have not run out of memory yet, but I am careful to close all applications after I use them. Like the PPC, this device will leave programs in memory, not actually close them. However, it is much simpler to close the programs than on the PPC. The device really should have come with 128 mb, like most of the competition. Note again that the new P1 will have 128 mb of memory.
- The included web browser (opera mini) basically uses up the entire memory of the device.
- The device can occasionally lock up. I have had this happen while adding voice dialing to the contacts, and once when I tried to make a call while the phone was just finished with another call. In each case I recovered by turning the power off and on. It has only happened three times, which is way better than my old WM 5 PPC phone, which locked up and misbehaved all the time.
- VERY tight battery cover. OK, this is a bit picky, and I know they are trying to get good tolerances in their construction, but the battery cover took a LOT of pressure to get off. I finally found that if you hold the phone upside down and use the right thumb at the base and the left thumb at the top of the battery cover, the cover can be removed - but it is still difficult. If you plan to switch batteries a lot, you might keep this in mind.
- The SIM card fits under the battery cover, and is nearly impossible to get out without tweezers. This isn't too big an issue, since 1) you can't remove the battery cover anyway [little humor there], and 2) you seldom switch SIM cards anyway.
- I synchronize my calendar with Outlook XP, and I found that my repeating annual appointments will duplicate in the phone and in Outlook if I connect the phone to the computer while Outlook is already running. So I have to be sure to close Outlook before connecting the phone. I had about 10 copies of everyone's birthday when I realized what was happening. Deleting them was, to say the least, very interesting. I ended up deleting a couple of birthdays entirely and re-entering them.
Summary:
If you are tired of large devices and MS nonsense, this phone is for you. You have to get to know the OS, and the whole point is that it ISN'T that customizable - but it is stable and dependable.


Click Here to see more reviews about: Sony Ericsson M600i Unlocked Cell Phone with 3G, MP3/Video Player, Memory Stick Micro Slot--International Version with No Warranty (Granite Black)

Put your office in your pocket with the incredibly stylish and powerful M600i smartphone from Sony Ericsson, featuring the latest version of the Symbian UIQ software platform, support for high-speed 3G (UMTS) internet access, secure push email. The phone can also serve as a handy music player or a great gaming platform. In short, the M600i has everything you need to keep in touch with friends and colleagues in every way, every day -- with a lot of fun thrown into the mix.
Design The M600i is a candy bar phone on steroids. The slim form factor makes the M600i easy to carry, hold and use. You can carry it comfortably in your pocket or in a bag. It has its own dual-function QWERTY keyboard that allows you to enter text and numbers with ease, as well as dedicated function keys. Meanwhile, the touchscreen and Jog Dial navigation make using the M600i easy and intuitive, and a large, 240 x 320 screen that supports 262,000 colors is excellent for watching video, viewing images and reading email and other messages. The phone's touchscreen navigation is intuitive, allowing you to tap any function icon on the M600i desktop to open an application.
The M600i features 60 MB of internal memory, and you can augment this with removable Memory Stick Micro media. The phone also features connectivity via USB (USB mass storage is supported), a Sony Ericsson "fast-port" for high-speed data transfers and power charging, and infrared. Bluetooth is also built-in, enabling wireless communication with other wireless devices, such as headsets, laptops, and PDAs.
Calling Features Because the M600i is a Symbian smartphone, it features solid integration of phone, contacts, and calendar applications, making it very easy to bring your office with you wherever you roam. The phone supports polyphonic ringtones, as well as musical ringers in MP3 or AAC format. For times when you want to be discreet, there's a vibrating alert. A built-in speakerphone makes it easy to talk without having the phone to your ear.
Messaging, Internet, and Tools The M600i is a 3G data-enabled device, so you know it's going to pack a lot of great Internet and messaging features. In addition to MMS and SMS messaging, push email is supported. You can take advantage of the QWERTY keyboard for messaging, or use the device's integrated handwriting recognition to write your email and SMS messages. With a carrier data plan, you can easily connect to the Internet and browse the Web with the included Opera browser. You can also use the M600i as a modem to provide an Internet connection to your laptop or PDA via Bluetooth or USB.
When it comes to important tools, the Symbian operating system has you covered. Easily edit documents you receive as attachments to emails, or that you have stored on memory card. Or use other tools, such as the alarm clock, a stopwatch, task and notes applications, a sound recorder, a and a file manager. As mentioned, fully-functional contacts and calendar applications are included, and they can be easily synchronized with other devices and services.
EntertainmentThe M600i shines as a music player, offering a great way to listen and organize your digital tunes on the go. The in-phone media player supports video and audio playback -- supported audio formats include MP3 and AAC. There's even an application, Music DJ, that allows you to compose your own musical ringtones. Mega Bass sound enhancement makes your low notes really thump, while support for stereo Bluetooth headsets means you can jam out to tunes wirelessly.
And don't forget gaming! The M600i supports Java-based games, as well as sophisticated 3D games that make the M600i great to have along when you need to turn downtime into fun time.
Vital Statistics The Sony Ericsson M600i weighs 4 ounces and measures 4.2 x 2.2 x .6 inches. Its lithium-ion battery is rated at up to 7.5 hours of digital talk time, and up to 340 hours of digital standby time. It runs on the 900/1800/1900 MHz GSM/GPRS and 2100 MHz UMTS frequencies. Note that 2100 Mhz UMTS service is not offered by any U.S. carrier. The phone comes with a one year limited warranty.

Buy Now

Click here for more information about Sony Ericsson M600i Unlocked Cell Phone with 3G, MP3/Video Player, Memory Stick Micro Slot--International Version with No Warranty (Granite Black)

Read More...

Tuesday, September 11, 2012

LG KP500 Cookie Unlocked Phone with 3.2 MP Camera and Digital Media Player--International Version with Warranty (Pink) Review

LG KP500 Cookie Unlocked Phone with 3.2 MP Camera and Digital Media Player--International Version with Warranty (Pink)
Average Reviews:

(More customer reviews)
I have had this phone for a week and a half. Right when I got it I just put in my sim card from my old phone and it worked right away, no assistance was needed. The phone works perfectly. Its very very durable. I have dropped it many time and it didnt even scratch. It has a few really fun games, the camera takes great pictures. The touch screen in amazing, has a perfect amount of sensitivity. You can text with half a key pad or a full one and at first it was hard to get used to, but now my fingers fly through the keys. It has a huge amount of storage. The battery lasts for days. Has great utilities, the cookie kept me entertained for a nine hour car drive. I love this phone I would highly recomend it to anyone!

Click Here to see more reviews about: LG KP500 Cookie Unlocked Phone with 3.2 MP Camera and Digital Media Player--International Version with Warranty (Pink)



Buy NowGet 50% OFF

Click here for more information about LG KP500 Cookie Unlocked Phone with 3.2 MP Camera and Digital Media Player--International Version with Warranty (Pink)

Read More...

Saturday, March 24, 2012

Nokia N86 Unlocked Phone with 8 MP Camera, Auto Focus, Flash and Carl Zeiss Optics--U.S. Version with Warranty (Indigo) Review

Nokia N86 Unlocked Phone with 8 MP Camera, Auto Focus, Flash and Carl Zeiss Optics--U.S. Version with Warranty (Indigo)
Average Reviews:

(More customer reviews)
I am not an expert, just a regular guy who buys a new phone every year because I like toys.
This phone has all of the important features I need on a phone. I have had other Nokia phones and this combines all of the great features and adds some that were not present. For example:
1. 3.5mm Headphone jack. No more need for an adaptor for a 2.5mm.
2. Bigger screen. I guess 2.6 is not comparable to other phones like the iPhone's 3.5, but this does not have a touchscreen interface. I can still text without looking using the keypad.
3. The AMOLED display is rediculously clear and vibrant. My wife is using my Nokia E51 and the difference is stunning.
4. 8 gb of storage plus microSD. This is more memory than I could fill up right now.
5. This phone is also much faster than my E51. it takes less than 1/2 second to access any application once selected.
6. Scratch resistant screen.
7. The phone is well built, feels solid, a little heavy, but strong.
8. The battery life is exceptional. I have used the camera for three days taking pictures, video, listening to music while I run etc. and still have 2 bars left.
9. The speakerphone is LOUD. I can have my windows down on the BQE commuting to work and still here the callers over the traffic noise.
10. Font sizes are adjustable and can be made noticably larger. I hate phones with tiny fonts.
I can go on and on.
My only concern is the camera. The video capability is great but I have been experimenting with the image quality and I don't think it is as good as Nokia will have you believe. The 8MP camera takes 8MP pictures, but they come out dark indoors even at close range with the flash. Outdoors they are as good as you would expect from an 8MP camera , and hopefully they will release the firmware update enabling face detection that has been rumored.
Also, the notification light for missed calls, messages, and emails is kind of weak. My E51 would scream with vibrancy lighting up my bedroom at night, where the N86 is more of a whisper.
I would reccomend this phone for many reasons.

Click Here to see more reviews about: Nokia N86 Unlocked Phone with 8 MP Camera, Auto Focus, Flash and Carl Zeiss Optics--U.S. Version with Warranty (Indigo)

The unlocked Nokia N86--the most advanced Nokia imaging device yet--combines a mobile phone and multimedia computer with a true replacement for single purpose point-and-shoot camera. With its 8-megapixel sensor and wide-angle Carl Zeiss optics that are designed to excel in both bright and low light conditions, the N86 offers performance comparable to a standalone digital camera for both still images and video.
The 3G-enabled N86 offers high-speed connectivity for fast and easy upload of your photos and videos to sharing and social networking sites. Featuring Nokia's iconic 2-way slider phone design, the nicely pocketable N86 is also ideal for playing games downloaded from the N-Gage gaming site. The integrated Assisted GPS shows where you are, while the Nokia Maps application and compass help you find where you need to go.
The quad-band Nokia N86 GSM/EDGE phone makes it easy to roam globally and stay in touch with voice and text messaging, and this model is also ready to run on 3G networks here in the US (850/1900 MHz HSDPA) as well as those in Europe and Asia (2100 MHz HSDPA), enabling fast downloads and streaming multimedia while on the go. It also includes integrated Wi-Fi connectivity (802.11b/g) for accessing open networks at work, at home, and on the road from a variety of wireless hotspots. You'll also be able to connect to a wide variety of peripherals--including stereo headphones--with the Bluetooth 2.0+EDR capabilities.
It's based on S60 software operating on the Symbian OS, enabling you to personalize the N86 by choosing from a wide choice of compatible applications that can be downloaded--including games, navigation, entertainment, and productivity titles. Other features include an internal 8 GB memory, hot-swappable microSD memory card slot (for optional cards up to 16 GB), 2.6-inch display that auto-orients itself depending on how the device is held, and up to 6.3 hours of GSM talk time (3.9 hours on 3G networks).
Unlocked Phone This unlocked cell phone can be used with a GSM network service provider and it provides quad-band connectivity (850/900/1800/1900 MHz). It does not come with a SIM card, and it requires that you provide a SIM card for usage with your selected service provider.
Additionally, this phone can be paired with 850/1900 MHz UMTS/HSDPA 3G networks in the United States (as well as 2100 MHz 3G networks found around the world, including in Europe and Asia). When paired with a compatible 3G network, you'll enjoy a high-speed connection offering a variety of feature-rich wireless services--from data connectivity to your office to multimedia streaming, and take advantage of simultaneous voice and data services. In areas not served by a 3G network, you'll continue to receive data service via EDGE network (depending on network compatibility).
Phone Features The Nokia N86 has an innovative 2.6-inch AMOLED (active matrix organic light-emitting diode) screen that reproduces sharper and brighter colors with better battery consumption. It has a 240 x 320-pixel resolution with support for up to 16.7 million colors for terrific depth when viewing photos or playing immersive 3D games. The screen also offers automatic rotation based on the integrated accelerometer. The innovative 2-way slide concept makes it easy to switch between different modes, going from reading maps to watching a video with a simple slide. A numeric keypad slides out from one end of the device while dedicated media keys slide out from the opposite direction, converting the display into full screen landscape mode. The phone has an internal 8 GB memory, which can be expanded via optional microSD memory cards up to 16 GB in size
Easy enough for a novice to use, the Nokia N86 packs enough punch to impress an experienced photographer. This includes a wide-angle Carl Zeiss Tessar lens for panoramic pictures, shorter latencies and variable aperture for super sharp photos in challenging bright and low light conditions. The fast mechanical shutter ensures pictures with less motion blur while the dual LED flash is powerful enough for excellent photography and video capture.
The still camera has a 20x digital zoom, center weighted auto exposure, white balance controls, light sensitivity modes, multiple scene modes (including portrait, landscape, sport, and night). The Carl Zeiss Tessar lens has a 4.61mm focal length and a focus range as close as 10cm. (The Zeiss name has been associated with cameras from Hasselblad, Rollei, Yashica, Sony, and Nikon.) The dual LED flash offers several modes (on, off, automatic, and red-eye reduction) and it has an operating range of 10 feet. Other features include a full-screen viewfinder, dedicated camera key, built-in photo editor, and direct printing to compatible printers. Further, with the integrated A-GPS, you can now geotag pictures with location data and share them with online communities.
The main lens also captures DVD-like quality video at 30 frames per second and VGA resolution (640 x 480 pixels). It features up to an 8x digital zoom, image stabilization, multiple recording file formats (mp4, .3gp; H.263, H.264), video white balance modes, and a built-in video editor. Clip length is capped at 90 minutes. The lens on the front can capture video at up to 352 x 288 pixels (CIF) and up to 15 fps, and it has a 2x digital zoom.
This smartphone has an integrated Wi-Fi LAN (802.11b/g), enabling seamless connectivity with wireless networks at work, at home, and on the roam via Wi-Fi hotspots at airports and coffee shops. Because the N86 is Bluetooth enabled (with version 2.0+EDR), wireless communication headsets can be configured with the phone for total hands-free operation. It also offers Bluetooth stereo audio support (A2DP), enabling you to enjoy your music without any wires. If your laptop is Bluetooth enabled, you can connect wirelessly and enjoy dial-up networking (DUN)--surf the Internet, send email, and access files from a server.
With A-GPS functionality, you'll be able find your route quickly and easily, whether walking or driving (A-GPS is a network dependent feature that requires a data plan; additional charges may apply). The Nokia Maps application offers richer maps with urban details and satellite views and the ability to search and download information about points of interests, such as restaurants, hotels, companies, travel agencies, airports, and more. It also provides optional upgrades such as City Guides, turn-by-turn pedestrian mode and voice-guided car navigation.
View web pages as they were originally intended with the integrated Nokia Web Browser, which enables you to zoom out to a full screen view of the entire page using the Mini Map feature. Find the section you want and then zoom in to the content you need. The text instantly adjusts to the size of your screen. The browser also keeps a history of your browsing so you can quickly get back to where you started.
Other features include:
Music playback file formats: .MP3, WMA, AAC, eAAC, eAAC+
Synchronize music with Windows Media Player
FM radio with RDS support
Integrated stereo speakers
Email (IMAP, POP3, SMTP supported) with support for attachments and filtering
SMS with support for concatenated SMS for long messages
Windows Live support (requires download of Windows Live Messenger application)
Micro-USB 2.0 connector with mass storage capabilities
Support for local and remote SyncML synchronization
Flight mode
3.5mm stereo headphone jack
Voice recorder (recording formats: AMR, AAC stereo and WMP)
Software platform: S60 3rd edition, feature pack 2; Symbian OS version 9.3
Advanced contacts database: multiple number and e-mail details per contact, contacts with images
Support for assigning images to contacts and contact groups
Calendar with day, week and month view, up to 1500 entries, alarm, reminders
Clock: analog and digital, world clock, clock as a screensaver; alarm clock with ring tones or music files
Calculator, converter, written notes, to-do list
Applications include Adobe Flash Lite 3.1, Adobe Reader, Quickoffice (Quickword, Quickpoint, Quicksheet), Nokia N-Gage
Text-to-speech message reader
Pre-loaded try and buy games include: FIFA 09, Monopoly, Tetris, Prince of Persia, World Series of Poker, Star Wars, Sudoku, and more

Vital Statistics The Nokia N86 weighs 5.26 ounces and measures 4.07 x 2.02 x 0.65 inches. Its 1200 mAh lithium-ion battery is rated at up to 6.3 hours of GSM talk time (3.9 hours on 3G networks), and up to 315 hours of standby time (13+ days). It runs on the 850/900/1800/1900 MHz GSM/GPRS/EDGE frequencies as well as the 850/1900/2100 MHz 3G frequencies (UMTS/HSDPA).
What's in the Box Nokia N86 8MP, battery (BL-5K), travel charger (AC-10), connectivity cable (CA-101) video connectivity cable, wired headset (AD-54+HS-83), printed user guide, Ovi Suite DVD 1.1

Buy Now

Click here for more information about Nokia N86 Unlocked Phone with 8 MP Camera, Auto Focus, Flash and Carl Zeiss Optics--U.S. Version with Warranty (Indigo)

Read More...