Average Reviews:
(More customer reviews)While most of the official online reviews I read about the phone are positive, if you look carefully, you will find hundreds of user comments on various sites about people who have the same problem - the phone keeps shutting itself off in the middle of calls, web browsing, or any other activity. I had the phone for 1 year and it worked perfectly. Literally one week after the 1-year manufacturer's warranty expired, everything started going wrong. I tried to resolve this with my carrier, T-Mobile, who sold me the phone and they refuse to do anything since it is beyond the 1-year warranty period. The phone is hardly usable. I cannot make phone calls, view email, or browse the web without the phone freezing and/or turning itself off. I purchased a new battery and that did not help either. If you get a Dash that works, it will work well. If you are unlucky and get one that is a "lemon", then you will be very disappointed.
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