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(More customer reviews)I received absolutely horrendous service from OEM Shop in Brooklyn, NY; a seller on the Amazoncom website. For several days, I left phone messages and sent emails to this seller. Finally I received an email back with an RMA# to return my item. I originally purchased the EnV2 LG cellphone that was described as refurbished MINT Condition. When I received the phone and contacted Verizon Wireless to activate the unit, the MEIN had been previously assigned to another account since 2009...and it was associated with a Samsung Reality. I called Verizon's technical support dept; then I stopped in at a Verizon location. No one could help me since the phone was already assigned to someone else. I then emailed OEM Shop again and requested a call back from a manager. Still to this day (2 weeks later), no one from OEM shop has called me back. I AM SO DISAPPOINTED!
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