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(More customer reviews)I ordered a new Motorola ACTV from T-Mobile in early November '08. It would not allow entries to the on-board phone book. Its battery life was abyssmal, not lasting more than eight or nine hours with very light usage and no music playback. It also had an annoying tendency to delay the transmission of text messages, sometimes for more than 24 hours.
T-Mo exchanged it for another new unit which exhibited exactly the same behavior. Number two was swapped out for yet another that did the same thing, with the added feature of mixing up names and numbers retrieved from the SIM card. That one went back too and along came number four. Number four would not even allow basic set-up operations such as ring volume to be carried out. It would shut down and restart itself whenever these operations were accessed.
I can't count how many calls I made to T-Mo Customer Service and Technical Support over the course of two months with these four duds, and the time wasted is more than I care to think about. I even took one of the units to a T-Mo retail store to see if there was some secret method to get the darn thing to work properly - obviously with no success.
T-Mo CS adopted the stance that according to policy all I could do was continue sending units in for an exchange for the exact same model. Final resolution came when I called and asked for the names and mailing addresses of the CEO, General Manager and VP of Customer Service for the purpose of filing a complaint. I was finally connected with someone who had the authority to replace the ACTV with a Samsung and thus put an end to my frustration and aggravation.
Having gotten FOUR handsets that failed to operate properly, I can only conclude that there is a major flaw in the design or software. The T-Mobile Motorola ACTV should be removed from the marketplace. Save yourself some grief and purchase something else.
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With tough style and fun features, the Motorola Active for T-Mobile is a great communications partner for your active lifestyle. It features a rubberized exterior for easy grippability and even comes with Mayo Clinic In Touch software packed full of first aid tips. It's compatible with T-Mobile's MyFaves service for unlimited nationwide calling to your five favorite people. Other features include a 1.3-megapixel camera with video capture, Bluetooth for handsfree communication, digital audio player, quad-band GSM connectivity for global roaming, and up to 7.5 hours of talk time.
T-Mobile Service The 1680 operates on GSM 850/1900 networks and can handle high-speed data connectivity via T-Mobile's EDGE network (which stands for "Enhanced Data Rates for Global Evolution"). This high-speed, mobile data and Internet access technology is fast enough to support a wide range of advanced data services (with average data speeds between 75-135Kbps), including video and music clips, full picture and video messaging, high-speed color Internet access, and email on the go.
It's compatible with T-Mobile's myFaves service, which allows you to call up to five of your most common contacts--on any network, even landlines--without using any of your minutes. Learn more about myFaves from T-Mobile.
Phone Features The Motorola Active W450 flip phone offers dual displays, with an internal 65K-color LCD with a 128 x 160-pixel resolution complemented by an exterior grayscale screen with a 96 x 80-pixel resolution (which displays current time, signal strength, battery life, and information on incoming calls). The durable exterior of the phone includes rubberized sides for easy gripping, and the colorful keypad is also rubberized for sure entry in harsh or sweaty conditions. The bottom of the phone includes a "chin strap" that enables you to clip the phone to your belt or pack.
The included Mayo Clinic InTouch software delivers an array of health information and tools directly to your phone. Its features include:
Symptom Checker. Check your symptoms to quickly assess severity.
First-aid guide. Detailed tips on treating and responding to medical emergencies.
Emergency room finder. Quickly locate nearby urgent-care medical facilities.
Health alerts. Stay on top of the latest medical news and drug developments. Get health tips to lead a healthier life and answers to common health questions.
Health news videos. Watch medical news videos from Mayo Clinic's Medical Edge.
Handsfree communication is easy thanks to the integrated speakerphone. This phone also provides Bluetooth 2.0 wireless connectivity, and includes profiles for communication headset, handsfree car kits, and dial-up networking--enabling you to connect your laptop (either via Bluetooth or wired USB) to surf the Internet, send email, and access files from a server.
The 1.3-megapixel camera offers an 8x digital zoom as well as video capture at up to 15 frames per second (fps). The integrated digital audio player is compatible with a wide variety of unprotected audio files, including MP3, AAC, AAC+, and eAAC+ (enhanced). The phone has a memory card slot for optional MicroSD media up to 2 GB in size.
This Motorola phone includes the innovative CrystalTalk technology, which automatically accounts for background noise during a call and adjusts the audio quality based on ambient noise conditions to provide the optimal conversational experience. CrystalTalk also reduces the volume of the background noise picked up by the microphone during a call, making it possible to be more easily heard over the phone while in a noisy environment.
Support is built in for sending and receiving pictures, text, graphics, sound, and video via messaging. When used in combination with the phone's built-in still and video camera, MMS opens up a whole new world of messaging fun. There's also a built-in Web browser for mobile Web downloads and browsing via T-Mobile's GPRS-based data service. The iTap text predictive entry technology is built into the handset, making it easy to type out messages using the alpha-numeric keypad.Other features include:
USB 2.0 connectivity for transferring photos and music to optional memory cards placed in the phone (USB cable not included)
2.5 mm headset jack
Dedicated t-zones key for instant access to sounds, pictures and wallpapers
Compatible with downloadable polyphonic and MP3 ringtones
Organizer tools: Calendar, alarm, to-do, calculator, stopwatch, world clock, currency converter
Phonebook supports caller groups and picture/ringer ID
Bluetooth version 2.0 with the following profiles: HFP (hands-free car kits), HSP (communication headsets), DUN (dial-up networking), FTP (file transfer), OPP (object push for business cards, calendar items, and pictures), SPP (serial port profile)
Vital Statistics The Motorola Active weighs 3.4 ounces and measures1.8 x 3.9 x 0.7 inches. Its 850 mAh lithium-ion battery is rated at up to 7.5 hours of talk time, and up to 240 hours (10 days) of standby time. It runs on the 850/900/1800/1900 MHz GSM/GPRS/EDGE frequencies.
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