Average Reviews:
(More customer reviews)The Just5 is cute and easy to use. I had programmed emergency numbers into the phone set and tested it. That feature was the main reason for the purchase. The unit I purchased worked very well for a few days. Thereafter, when I charged it, the phone went completely dead. After taking out and re-inserting the battery and SIM card, the only thing that worked was the flashlight. I informed the company (ANTOline) of the defective phone and asked them for a replacement. They informed they would only refund the money if the unit would be received within 30 days of purchase. I returned it within the 30 days (and am still awaiting my refund). ANTOline sold the same unit to another party without erasing the phone numbers I had programmed into the phone set. I know that because this evening I received an emergency message. When I called back, the party on the phone was testing the emergency response button and did not realize he connected to me. I informed him of what transpired and he said he will disable the emergency response feature. If at some point he needs to return the unit, will my number be in some way embedded in the phone set for the next person the company would sell the phone to? I am extremely dis-satisifed with the product as well as ANTOline and would say to stay away from any company who would have a business practice such as ANTOline. I would hope that Amazon will not continue to sell this product on behalf of ANTOline.
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