Average Reviews:
(More customer reviews)I have been a Amazon customer for many years and this is the first time that I have had any problem - probably because this product was purchased from Tiger Direct through Amazon. I ordered a new 8120 Blackberry phone as a gift for my daughter. I received a damaged phone (the back would not close ), without any documentation or software. I emailed for an return authorization number packing the phone in the original box that I received it in. After several emails over the next few weeks inquiring about the status of the returned item I finally received the SAME PHONE BACK with Tiger Direct claiming that I had sent in the wrong phone. This is the only Blackberry I have ever purchased so I had no other phone to substitute it for. They claim that the packing has no UAPC code which is true -- BUT IT IS THE SAME BOX IT CAME IN! Long story short Tiger Direct via Amazon send me a defective phone that is the wrong model without any documentation or software. When I send it back they claim it's the wrong phone and cannot accept it. IT IS THE WRONG PHONE YOU IDIOTS - YOU SENT IT TO ME! DO NOT BUY A PHONE FROM TIGER DIRECT - IT IS A RIP OFF!
Joe Ferrari
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