Average Reviews:
(More customer reviews)Never do business with The OEM Shop. Phone was originally advertised as "new". Received two days before the estimated ship date which I thought was great but then the problems began. 1st, I opened the generic package and realized that the phone was refurbished. It was such a good price that I overlooked the refurbished condition. 2nd, tried to activate the phone with Verizon Wireless and representative told me that the phone could not be activated because the MEID was tied to another cell phone number. 3rd, left several messages at the telephone number listed on the packing slip-never got a return call. 4th, emailed The OEM Shop at least 5 times and no response. Only got an email back after I put in a claim through Amazon. The OEM shop did not want to issue me a RMA number to return the phone. Went back in forth about the numbers in the battery compartment until I guess they realized that they couldn't leave me with a cell phone that could not be activated. They have horrible customer service. DON'T DEAL WITH ANY COMPANY THAT INSISTS ON A RMA NUMBER BEFORE ACCEPTING A RETURN!!!!
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